Estudo de Caso

How Pro PALOP-TL helped improve the quality of public services in Cape Verde

Governance and Public Administration, Professional Qualification

“The more information we make available, the more assessment tools for the citizen, the more pressure there will be on the Government side and consequently the quality of public service will tend to be higher”, said Dr. Lidiane Nascimento, National Director of Budget and Public Accounting, at the Ministry of Finance and Business Development in Cape Verde.
As part of the celebrations for the 30 years of Cooperation between the PALOP-TL and the European Union, animated videos and comic strips were produced that illustrate the success stories of the projects implemented within the framework of the Cooperation of Portuguese-speaking African Countries and Timor-Leste with the European Union (PALOP-TL/UE). The success stories were presented at the ceremony that took place in Brussels, capital of the Kingdom of Belgium, during the Extraordinary Ministerial Meeting of Cooperation between the PALOP-TL and the European Union.
This is the second of three videos and tells the story of Dr. Lidiane Nascimento, who participated in the Program for the Consolidation of Economic Governance and Public Finance Management Systems in the PALOP-TL (Pro PALOP-TL ISC) and how the Program contributed to increasing the quality of public services in Cape Verde.

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